Update on Greece

Latest Update - 20 July 2015

Banks re-open Monday 20 July. Greek Banks, which have been closed since 29 June, re-open Monday 20 July. Capital controls continue to be imposed until further notice, meaning the amount of money people can withdraw from banks will be restricted.


ATM restrictions:

  • Greek cardholders. ATM cash withdrawals will be limited to €60 per day per account worldwide, however it is possible to cumulatively withdraw up to €420 per week, which means Greeks will not have to queue every day.
  • Non Greek cardholders. The €60 restriction on withdrawals does not apply to holders of foreign bank cards. For non-Greek card holders this means that credit and bank cards issued abroad can be used at ATMs, within their usual bank limits.

Visa card payment systems

Visa’s card payments system continues to work as normal and cards should still be accepted at Point-of-Sale (shops, restaurants etc.) and for ATM withdrawals within Greece and within the limits imposed by the Government decree.

Visa Europe position

Greek card holders. “The Bank of Greece has placed controls on ATM systems, limiting withdrawals to €60 per day per account. The latest Decree by the Greek Government allows Greek card holders to withdraw up to €420 in one or more withdrawals in one week. Visa’s card payments system continues to work as normal and your card should still be accepted at Point-of-Sale (shops, restaurants etc.) and for ATM withdrawals within and outside Greece, within the limits imposed. We continue to work with the authorities to minimise disruption to consumers.

Non Greek card holders. “The Bank of Greece has placed controls on ATM systems, which apply only to Greek bank card holders. Card holders from non-Greek banks should be able to make withdrawals, within usual bank limits. Visa’s card payments system continues to work as normal and your card should still be accepted at Point-of-Sale (shops, restaurants etc). We continue to work with the authorities to minimise disruption to consumers. Anyone experiencing problems should contact their bank, which may be able to arrange for an electronic cash transfer to a bureau de change, hotel or money transfer entity, although a fee may be applied. VISA Global Card Assistance Service may be able to help customers receive an emergency card replacement, with your card issuer’s approval.

Consumer advice

Greek card holders. Some shops continue to offer Visa cash-back services to Greek card holders.

Non Greek cardholders. Anyone experiencing problems should contact their bank, which may be able to arrange for an electronic cash transfer to a bureau de change, hotel or a money transfer entity, although a fee may be applied. VISA Global Card Assistance Service may be able to help customers receive an emergency card replacement, with your card issuer’s approval. http://www.visaeurope.com/lost-your-card

About Visa Europe

Visa Europe is a payments technology business owned and operated by member banks and other payment service providers from 37 countries. It is the leading payments system in Europe, having increased its market share over MasterCard in Europe from 55.5% in 2011 to 56.9% in 2013.

Visa Europe is at the heart of the payments ecosystem providing the services and infrastructure to enable millions of European consumers, businesses and governments to make electronic payments. Its members are responsible for issuing cards, signing up retailers and deciding cardholder and retailer fees. Visa Europe is also the largest transaction processor in Europe, responsible for processing more than 16 billion transactions annually – at a rate of 1,622 transactions per second at peak times.

There are more than 500m Visa cards in Europe, while €1 in every €6 spent in Europe is on a Visa card. Total expenditure on Visa cards exceeds €2 trillion annually, with €1.5 trillion spent at point-of-sale.

Since 2004, Visa Europe has been independent of Visa Inc. and incorporated in the UK, with an exclusive, irrevocable and perpetual license in Europe. Both companies work in partnership to enable global Visa payments in more than 200 countries and territories.

For more information, visit www.visaeurope.com and follow @VisaEuropeNews