Visa Europe Apprenticeship - FAQ

This list is designed to answer some of the most common questions which people may have regarding the Visa Europe Apprenticeship Programme.

General questions about the programme

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What would my working hours be?

Apprentices are contracted to work 09:30-17:30, however you may be required to work different hours depending on your placement.

What is an apprentice’s salary?

The starting salary for apprentices is £18,500, with the potential to earn an annual bonus and a pay rise for each year of their employment.

What benefits will I receive as an apprentice?

As permanent Visa employees, apprentices are offered one of the most comprehensive benefit packages; including medical insurance, dental insurance, Nuffield Health gym membership and more. With our new ‘SMART Benefits’, apprentices are able to tailor their benefits to their own personal needs.

How much holiday will I get every year?

Apprentices get 25 days of annual leave every year, not including bank holidays. Furthermore they have the option to purchase up to 4 more days each year using their benefits wallet.

Do I need a driving licence to be eligible?

We do not require a driving licence for any apprentice roles. All offices are located close to mainline train stations with excellent transport links.

Do cohorts stay together throughout the programme?

Apprentices are spread throughout the business in their different placements; however cohorts will often attend training sessions and social events together. At the beginning of the programme apprentices undertake the Introduction to the Business and Foundation Training programme together. This allows time to get to know your fellow apprentices and to bond as a group.

Do apprentices meet up outside work?

Current & past apprentices at Visa hold regular social events outside of work. There is plenty of opportunity for apprentices to attend Visa events; however they are also free to make their own arrangements outside of work.

Are apprentices treated differently to other members of staff?

Apprentices are full-time Visa Europe staff. They are treated as such within their team and are given the same responsibilities as their colleagues. This can involve running meetings, leading bodies of work and has even seen some of our apprentices travel abroad with their teams.

Does Visa pay for my travel to-and-from work?

Travel to your contracted office will need to be paid for by yourself; however if the program requires you to travel elsewhere, expenses can be claimed as normal.

Will there be opportunities to work on projects outside of placements?

Ongoing projects such as the apprentice website, recruitment material and Twitter page are all run by our apprentices. There will be opportunities for enthusiastic persons who wish to get involved in these and many other projects, to do so.

Technology & Business programme

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What qualifications will I achieve?

Our apprentices graduate with a full BSc Hons degree, accredited by the University of Roehampton.

What are the apprenticeship placement areas?

Our scheme offers six-month rotations for the first two years, which allows our apprentices to experience many exciting, and challenging opportunities in the company. Some of the placement departments for apprentices include Infrastructure Support, the Command Centre, Application Support and many more.

What study support is offered to apprentices?

Apprentices are allocated dedicated time away from the office to focus on their degree studies. Please note that there may be times, for example before an assignment deadline, when apprentices may need to study outside of office hours to ensure they meet their targets.

How are placements decided?

Our apprentices experience a number of different placement areas arranged on their behalf. If there are areas of particular interest to an apprentice, these can be considered when allocating placements. However, for the third and fourth year, apprentices have an opportunity to select options based on their interest and the company’s requirements to specialise in a particular business area.

Where will I be based?

Each placement varies and apprentices can be based in one of three Visa Europe Offices: Reading, London Paddington and Basingstoke. It is highly likely that over the course of the programme, each apprentice will experience each office, whether this is for a placement, to attend training, or to attend a series of meetings.

Is the technology apprenticeship very technical?

There is a definite focus in the Digital and Technology Solutions scheme on a variety of technical disciplines, large range of skills from change management to development and testing. However, you won’t be expected to know everything straight away, and will be given time to learn with support from your team, manager, mentor, and other apprentices, including your buddy.

Chartered Management programme

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What qualifications will I achieve?

Our apprentices graduate with a full BSc Hons degree, accredited by the University of Roehampton.

What are the apprenticeship placement areas?

Our scheme offers six-month rotations for the first two years, which allows our apprentices to experience many exciting, and challenging opportunities in the company. Some of the placement departments for apprentices include Risk, Marketing, Strategy and many more.

What study support is offered to apprentices?

Apprentices are allocated dedicated time away from the office to focus on their degree studies. Please note that there may be times, for example before an assignment deadline, when apprentices may need to study outside of office hours to ensure they meet their targets.

How are placements decided?

Our apprentices experience a number of different placement areas arranged on their behalf. If there are areas of particular interest to an apprentice, these can be considered when allocating placements. However, for the third and fourth year, apprentices have an opportunity to select options based on their interest and the company’s requirements to specialise in a particular business area.

Where will I be based?

Most of the Chartered Management apprentices will be based in London Paddington. It is highly likely that over the course of the programme, each apprentice will experience each office, whether this is for a placement, to attend training, or to attend a series of meetings.

Finance Programme

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What qualifications will I achieve?

Our Finance apprentices complete the Chartered Institute of Management Accountants (CIMA) Certificate qualification. They are then given the opportunity to progress on to the professional qualification.

What teams could I get to work in?

Our Finance apprentices are able to experience a vast variety of roles within the Shared Services Centre during their time in the program. Some of the Shared Services teams include Accounts Payable, Expenses, Cash Management, Billing, Management Accounting and Financial Reporting teams.

Is there time to study during work hours?

One day a week is set aside from normal placement-based work, to allow our Apprentices to progress with their Chartered Institute of Management Accountants (CIMA) study. Please note however, that there may be times for example before an assignment deadline, when Apprentices need to study outside of office hours to ensure they can meet their targets.

What training will I receive?

Aside from the qualifications, our Finance apprentices receive relative training based on the responsibilities of the teams they are placed in.

Where will I be based?

Finance apprentices are based in the London Paddington office.