Shop safely online

Verified by Visa ensures that both you and the retailer are genuine.

Look out for the Verified by Visa logo on your favourite websites.

If you want to use your Visa card on a website that isn’t offering Verified by Visa yet, then you should use these simple safeguards:

Make sure that your card details will be encrypted securely before being sent across the Internet – look for an unbroken key or lock at the bottom of your browser window or check the website address, which should begin https:// rather than http://
Use the latest version of your browser's software and check to be sure your computer's operating system software is up to date
Shop with retailers you know about, or research them first to ensure they are reputable and reliable
Keep a record of your Internet transactions, including the retailer's website address. Many online stores send customers e-mails summarising the purchase details – make sure you save or print these
Before buying, read the delivery and return policies that should be on the retailer’s website. Can unsatisfactory items be sent back? If the items are faulty, can you get a refund or a credit note?
The retailer’s website should also have information about delivery arrangements and costs, currencies they accept and taxes that apply
Look for a telephone number or e-mail address and note them down in case you have any queries