Mail Order and Telephone Order

Woman ordering over the telephone Clothes and household goods catalogues, TV-shopping channels, ticket hotlines… last year consumers spent over €60 billion on their Visa cards via Mail Order and Telephone Order (MOTO).

Accepting these kinds of payment lets you:

  • Establish a payment chain
    Your acquiring bank will authorise Visa card payments for you in seconds before you ship the goods, improving your revenue flow and limiting your exposure to fraud.

  • Boost sales
    Customers make more purchases when they have access to funds and a secure payment method. Visa gives them both, with one in four European consumers naming it best payment brand for MOTO shopping*.

  • Reduce overheads
    Visa cards are frequently quicker, simpler and cheaper to accept than other more cumbersome payment methods like cash on delivery, cheques and invoicing.

  • Attract customers
    Wallets worldwide contain over almost 1.3 billion Visa cards. Display the Visa sign in your catalogues, order forms and on-screen to attract customers.


More information

Contact your acquiring bank to find out more about accepting Visa by MOTO.



* August 2005 research conducted by an independent research company in five European markets on behalf of Visa Europe

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