Privacy and legal
We at VISA EUROPE want you to have the information you need
to make your own decisions about your privacy. This Privacy Policy
applies to visaeurope.com, visaeurope.at, visa.de, visa.gr,
visaitalia.com, visa.nl, visa.no, visa.pl, visaeurope.es, visa.se,
visaeurope.ch and visa.com.tr and affiliated websites owned and
managed by VISA Europe (the “Sites”).
This Privacy Policy describes the types of personal data we
collect at the Sites, how we may use that information, and with
whom we may share it. Our Privacy Policy also describes the
measures we take to protect the security of the information. We
also explain how you can reach us to (i) access, rectify, or delete
the data that you have provided, (ii) withdraw any consent that was
given to process your personal data, (iii) tell us to refrain from
providing you with information about our products and services (iv)
answer any questions you may have about our online privacy
practices.
Click on one of the links below to jump to the listed
section:
Information we collect and how we use
it
You may choose to provide personal data (such as your name,
address, telephone number and email address) on this Web site. Here
are the ways you may provide the information and the types of
information you may submit. We also tell you how we may use the
information.
Information or support requests
If you wish to obtain information or support from VISA EUROPE
you may do so by contacting VISA EUROPE through various email links
or information requests on this site. The specific personal data
that you must submit will depend upon the information or support
that you are requesting. VISA EUROPE will only use your information
to contact you and provide the information or support you
requested.
Surveys
We occasionally may ask visitors to our Web site to complete
online surveys and opinion polls about their activities, attitudes
and interests. If you choose to participate, we use your response
to produce survey results and, sometimes, to publish those results
in aggregate on the site. We will hold these responses only as
anonymous statistics. We will never disclose, sell or rent such
information to any third parties. We do not process, use or keep
any personal data about you in connection with your participation
in a Web site survey unless you specifically agree to provide that
information.
Marketing
We will not send you any marketing materials (such as e.g.
messages describing updates, new features or promotional offers)
unless you have provided your opt-in consent to do so, for example,
by registering to receive information about our products and
services. You can choose to stop receiving these materials any
time. Simply follow the instructions included in the e-mail or send
a reply stating your request.
Cookies and log files
We use cookie technology as part of our web site’s statistical
reporting. A cookie is a small piece of information sent by a web
site that is saved on your hard disk by your computer's browser. It
holds information a site may need to personalize your experience
(i.e., rotating images on the visaeurope.com home page) and to
gather web site statistical data, such as which pages are visited,
what is downloaded, the Internet provider's domain name and country
that our visitors come from (e.g. “aol.com,”) and the addresses of
sites visited immediately before, and after, coming to
visaeurope.com. The information in the cookies lets us trace your
“click stream” activity (i.e., the paths taken by visitors to our
site as they move from page to page.
We also use standard web server log files to help us count
visitors and evaluate our site's technical capacity. We use this
information to find out how many people visit Visaeurope.com, help
us arrange the pages in the most user-friendly way, keep the site
browser-friendly and to make our pages more useful to our visitors.
We record information on site traffic but not information on
individual visitors to our site.
We use Google Analytics to help us measure the effectiveness of
our advertising and how visitors use our Sites.
The “help” portion of the toolbar on most browsers will tell you
how to stop accepting new cookies, how to be notified when you
receive a new cookie, and how to disable existing cookies.
Remember, though, without cookies, you may not be able to take full
advantage of all of our Web site features.
Information we share
We do not sell, rent, trade or otherwise disclose personal data
about our Web site visitors, except as described here. We may share
information provided by our Web site visitors with service
providers we have retained to perform various services on our
behalf.
These service providers are contractually bound to our privacy
principles and are not authorized by us to use or disclose the
information except as necessary to perform services or functions
for VISA EUROPE or to comply with legal requirements. They are not
authorized by VISA EUROPE to use the information for their own
marketing purposes.
We may disclose information about you (i) if we are required to
do so by law or (ii) in response to a request from law enforcement
authorities.
We reserve the right to transfer any information we have about
you in the event we sell or transfer all or a portion of our
business or assets. Should such a sale or transfer occur, we will
use reasonable efforts to try to require that the transferee uses
personal data you have provided through this Web site in a manner
that is consistent with this Privacy Policy. If you do not want the
transferee to further process your data in such case you should
contact the transferee.
Transfers outside Europe
VISA EUROPE Sites are hosted in the United Kingdom and the
United States. We may transfer information submitted by you through
the site outside your country or outside the EEA which then may be
stored in the United Kingdom and/or the United States. We have
taken steps to ensure that our hosting providers, provide the
necessary level of protection for your information.
Links to other sites
Please remember that when you use a link to go from the VISA
EUROPE Sites to another web site, the VISA EUROPE Sites privacy
policy is no longer in effect. Your browsing and interaction on any
other web site, including any site that has a link to VISA EUROPE
Sites, is subject to the rules and policies of that site. We
encourage you to read the rules and policies of the sites you visit
to further understand their procedures for collecting, using and
disclosing personal data.
Security
The security of personal data is important to us. We maintain
appropriate administrative, technical and physical safeguards to
protect personal data against accidental or unlawful destruction,
accidental loss, alteration, unauthorized disclosure or access,
use, and all other unlawful forms of processing of the personal
data in our possession.
Updates to this privacy policy
VISA EUROPE reserves the right to change, modify or amend this
policy at any time, but will not reduce the level of privacy
protection contained herein. Visa takes privacy matters very
seriously and intends to stay at the forefront of privacy policy
and data protection matters. We will occasionally update our
privacy policy and we will post those updates on this page.
Access rights
You have the right to ask us to give you a statement about the
personal data we process about you, to rectify your data, or to
delete your information, to withdraw your consent given for
processing of personal data, or to remove you from our mailing
lists.
How to contact us
If you have any questions about our information practices,
please contact us by: Clicking here: customersupport@visa.com
Writing to us at:
VISA EUROPE LIMITED
1 Sheldon Square
London W2 6WH
United Kingdom
Attention: Data Protection Officer