Safety first

Safety first

This section provides useful advice on using your card safely, avoiding fraudulent emails and websites and protecting children online.

Card safety

Visa has a range of security measures in place to ensure you can shop confidently wherever you are, but it also pays to take simple precautions such as keeping your PIN safe, managing your receipts and vetting online retailers.

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Fraudulent emails and websites

Visa will never email or telephone cardholders to ask for their account number or other card, personal or security details. If you receive an email claiming to come from Visa or any other organisation requesting personal information, do not provide the details, instead, contact us and let us know.

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Protecting children online

A small number of individuals seek to illegally exploit the Visa payment system to facilitate the sale of sexual images of children online. As a founding partner of the Child Exploitation and Online Protection Centre – a UK-based organisation dedicated to protecting children from sexual exploitation – we are wholly committed to safeguarding children online.

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Visa Europe Annual Report 2013

Enabling new commerce and delivering growth

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Report