Training your staff

Training your staff

Ensuring your staff are fully trained to use Visa products and services will make transactions quicker and easier and help improve the customer experience.

Valid Visa cards

Details on how to recognise the distinguishing features on Visa cards.

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Card handling procedures

Step-by-step instructions on what to do when a customer presents either a chip or magnetic stripe Visa card.

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Troubleshooting

Frequently asked questions about accepting Visa cards.

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