Currency conversion
Dynamic Currency Conversion (DCC) is an
optional service, which enables your customers to pay in their
local currency at the point of sale.
Visa does not provide DCC, but you can offer it through your
acquiring bank or an approved third-party service provider. It is
popular in travel and entertainment sectors such as hotels,
restaurants and fashion stores – and is increasingly common in
other retail sectors.
DCC is an optional service and the process must be completely
open and transparent if you offer it to customers. It is
particularly important that customers are offered a choice, which
protects the customer’s rights and the reputation of everyone
involved in the transaction.
DCC rules
Visa rules strictly govern how DCC is offered to customers,
ensuring cardholders are given a real choice and that all fees and
charges are fully transparent. The rules state that merchants'
transaction slips must show:
- The original amount in the merchant's currency
- The amount in the cardholder's home currency
- The exchange rate and its source
- Any fees, commission or charges whether applied within the
exchange rate or separately to the final transaction currency
amount
- A declaration that the cardholder has been given a choice.
More information
For more information about DCC, including Visa rules and
requirements, please contact your acquiring bank.