Code of conduct

From 9 June 2016 we are required to operate separate business units for scheme and processing in Europe, to ensure compliance with European regulatory requirements under the IFR.

Under this new arrangement, we will separately compete for scheme and processing business, while continuing to meet the changing demands of a global marketplace.

Our Code of Conduct helps us understand our roles and responsibilities in the context of this new structure, no matter which business unit we are part of. It helps ensure individual and organisational compliance as we continue to deliver new and exciting products and services quickly and at scale.

Working at Visa means being committed to doing the right thing for our customers, and as we work towards creating a single, global Visa, this focus will remain. The Code of Conduct provides a clear framework for employees, to help us navigate this transition while continuing to provide a reliable service based on international acceptance and security.

Visa partners with its customers in Europe – banks and payment providers – to enable payments and associated services. Our focus is on providing global, competitive and innovative solutions that meet the needs of our customers. This in turn brings tangible benefits to their customers - enabling merchants to grow their businesses and enabling consumers to pay where and when they choose, and on any device.